We are certified with the most recognized trust mark in the Nordic countries, Trygg e-handel, which is managed by the Swedish Digital Commerce association.
All our parcels are shipped with TNT (or DHL in Germany). The shipping charge is 7,90 € for orders of less than 100 €. We cover the cost of shipping for orders exceeding 100 €.
Hööks is happy to refund any items within 60 days, sale items 14 days. Please contact customer service if you would like to return an item.
Free shipping for order over 100 €
Always use boot trees/hangers that protect both leather and zips. Certain boots are considered to be more riding boots than stable boots. The tough environment in the stable where urine is present wears more on the leather and the boots should therefore not be used as stable boots.
The zip also needs to be maintained, make sure you clean and wipe them, avoid gravel and always brush off the zip after dusty rides. Always use a shoe horn.