We are certified with the most recognized trust mark in the Nordic countries, Trygg e-handel, which is managed by the Swedish Digital Commerce association.
All parcels are delivered by Bring or one of their external partners. The shipping charge is 7,90 € for orders of less than 100 €. We cover the cost of shipping for orders exceeding 100 €.
Hööks is happy to refund any items within 60 days, sale items 14 days. Please contact customer service if you would like to return an item.
Free shipping for order over 100 €
A saddle stuffed with wool, or synthetic wool can need re-stuffing after a period of use. The stuffing settles and can also be affected by the rider's seat and the horse's anatomy.
Saddle makers usually state that a saddle needs checking after 6-12 months.
Two years for trees, one year for other material.