We are certified with the most recognized trust mark in the Nordic countries, Trygg e-handel, which is managed by the Swedish Digital Commerce association.
All our parcels are shipped with TNT (or DHL in Germany). The shipping charge is 7,90 € for orders of less than 100 €. We cover the cost of shipping for orders exceeding 100 €.
Hööks is happy to refund any items within 60 days, sale items 14 days. Please contact customer service if you would like to return an item.
Free shipping for order over 100 €
The more time you spend with your horse, the quicker you will be to discover if something is wrong.Signs that your horse is not well could be that it does not finish its food, that it does not drink enough, that it appears anxious and rolls around on the floor, or that it looks generally lethargic and unkempt.
There are a few good guidelines to follow if you suspect that your horse is unwell. To know what is normal for your horse, you must learn what it is like when it is healthy.
The normal body temperature of a horse should be between 37.0 and 38.2 degrees (C). To find out what is the normal for your horse, you should take its temperature a few days in a row, preferably at the same time of day, for example in the morning.
The horse will normally have a pulse between 28-40 beats per minute. The easiest way to check the pulse is through the blood vessel that runs along the bottom of the mandible or down by the fetlock
The horse will normally take between 8-16 breaths per minute.
The horse's mucous membranes should be light pink; lift its upper lip to check.
If you pinch the skin of the horse's neck and pull outwards, it should go back down in a few seconds when you let go. If it takes longer, it may be an indication that your horse is dehydrated.
Place your ear against the abdomen, in the back towards the flank, and normally you should hear the intestines (gurgling sound), more clearly and louder on the left side.
Has the horse urinated and defecated, and if so, does it look normal or are the droppings unusually loose, for example?
If your horse has any values outside of its normal range, you should let it rest. If you are unsure, contact your veterinarian to consult with them about possible treatment.