We are certified with the most recognized trust mark in the Nordic countries, Trygg e-handel, which is managed by the Swedish Digital Commerce association.
All our parcels are shipped with TNT (or DHL in Germany). The shipping charge is 7,90 € for orders of less than 100 €. We cover the cost of shipping for orders exceeding 100 €.
Hööks is happy to refund any items within 60 days, sale items 14 days. Please contact customer service if you would like to return an item.
Free shipping for order over 100 €
If you are going to start horse-riding or already ride, it is important that you check your insurance coverage.
When riding at a riding school or privately, it is not necessarily the case that you will be insured via your riding club. Check that any accident insurance you have also covers you when horse-riding. Not all insurance policies do.
Some people think that they can save money by not insuring their horse, but this can be an expensive mistake. The insurance company and the type of insurance you choose will depend on a number of factors. If you find it difficult to choose, ask other people what insurance they have and then contact the different insurers to get information and advice.
The most common types of horse insurance are life insurance and veterinary care insurance.
Veterinary care is generally quite expensive, particularly if you do not have insurance, because you, as the owner of the animal, have to cover the entire cost, as opposed to human healthcare which is subsidised by taxation.
There are also a number of supplementary insurance policies, e.g. foetus and foal insurance, interruption insurance (for businesses), etc. Some policies also cover personal injuries resulting from accidents caused by the horse.